Consumer Reports Predicted Reliability Scores Are In!

"Wobbles the Mind" (wobblesthemind) 10/24/2016 at 16:26 • Filed to: Consumer Reports

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Your top ten are Lexus, Toyota, Buick, Audi, Kia, Mazda, Hyundai, Infiniti, BMW, and Honda. FCA managed to dominate the bottom of the list. Oh, you only needed to score a 41 out of 100 to fall into the “Reliable” category this year. Lexus scored an 86...Ram scored a 16.

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HammerheadFistpunch > Wobbles the Mind 10/24/2016 at 16:32

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no JLR?

Noah - Now with more boost. > Wobbles the Mind 10/24/2016 at 16:34

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BMW is one spot ahead of... HONDA!? Amazing

marshknute > HammerheadFistpunch 10/24/2016 at 16:34

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They scored so low that it can’t be represented with real numbers.

Tripper > Wobbles the Mind 10/24/2016 at 16:35

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I’m surprised that Audi is in the top tier and Honda/Subaru are not. Everything else seems spot on.

davesaddiction @ opposite-lock.com > Wobbles the Mind 10/24/2016 at 16:36

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Is predicted reliability for a certain number of years? Like, the cars at the top of this list are least likely to have issues in the first two years of ownership?

TheBloody, Oppositelock lives on in our shitposts. > Wobbles the Mind 10/24/2016 at 16:41

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That list seems less than complete.

TheBloody, Oppositelock lives on in our shitposts. > Noah - Now with more boost. 10/24/2016 at 16:43

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My wife has a 3 series, I call bullshit...

TysMagic > Wobbles the Mind 10/24/2016 at 16:44

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I’m so glad I bought a used Fiat! (coming up on a month that it has been in service at the dealership)

TysMagic > TysMagic 10/24/2016 at 16:46

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additional: I LOVE my Abarth and it is in service for stuff that does not sway it’s reliability as a car to get me from point a to point b.

Noah - Now with more boost. > TheBloody, Oppositelock lives on in our shitposts. 10/24/2016 at 16:46

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my wife your local bmw service department has a 3 series

FTFY!

jkm7680 > Wobbles the Mind 10/24/2016 at 16:47

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Good to see Audi up in the top five.

HammerheadFistpunch > marshknute 10/24/2016 at 16:48

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TheTurbochargedSquirrel > davesaddiction @ opposite-lock.com 10/24/2016 at 16:53

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It is based on a survey they send to their readers. So it is something along the lines of “In this years survey 14% of our readers reported unreliability with their Lexus”. Kinda pointless considering that the readers are most likely to fill out the survey when they have had issues (just look at how most of the information you find online is about the issues with a product, not the typical experience with a product) which biases the scale towards less reliable vehicles and dragging scores down overall, and that it is unknown what amount of verification is put into checking which vehicles are owned by the people filling out the survey. I would bet that the reason VW dropped 9 positions from last year is because of dieselgate and not because the cars have become less reliable.

Ike > marshknute 10/24/2016 at 17:02

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2 i

Wobbles the Mind > HammerheadFistpunch 10/24/2016 at 17:03

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Probably not enough data. They need enough people to own every model of each model year to average out a number. If you only have 90 subscribers that own 2016 Jaguars and 48 of them are V6 XF owners then you don’t have any real data on the brand. Especially when you know they have probably thousands of owners for every Toyota model every single model year.

HammerheadFistpunch > Wobbles the Mind 10/24/2016 at 17:04

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thats probably exactly right.

davesaddiction @ opposite-lock.com > TheTurbochargedSquirrel 10/24/2016 at 17:07

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Good point. Honestly though, why would anyone self-report their new car as unreliable and help bring down future resale values?

TheTurbochargedSquirrel > davesaddiction @ opposite-lock.com 10/24/2016 at 17:08

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Because they are grumpy about their car needing to go to the shop and have it on lease?

davesaddiction @ opposite-lock.com > TheTurbochargedSquirrel 10/24/2016 at 17:10

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Now we’re getting somewhere.

nermal > Wobbles the Mind 10/24/2016 at 17:33

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Is this the survey that counts “issues” with the stereo / navigation / HVAC as a ding to the reliability rating? So when old or just plain dumb people can’t figure out how to pump out their preferred jams, it hurts the car’s score?

PotbellyJoe and 42 others > Wobbles the Mind 10/24/2016 at 17:42

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As a participant in this annual survey I can tell you one of the questions is about the owner having issues with the use of technology termed a reliability issue.

It’s a bit goofy.

I don’t believe for a second that an Escalade is a 3 on a 100 point scale of reliability. I do believe that Escalade owners are on the shitty side of stereotypes and could easily be to blame.

Wobbles the Mind > nermal 10/24/2016 at 17:51

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Should unintuitive controls not blemish a car and compel an automaker to fix poor engineering at any level? Have you seen how much infotainment has changed once automakers realized bad interfaces and layouts harmed their scores? Do you purchase a $1,700 3 year/36,000 mile warranty on a preowned car with 30,000 miles on it because you’re afraid the engine is going to grenade before 70,000 miles or because your $1,300 screen freezes?

Not being harsh, I just want you all to understand that anything that requires maintenance becomes your responsibility to upkeep reliability. Things like your steering rack, buttons breaking, processors running slowly, CD players not ejecting discs, and all that “little” stuff is pretty serious when you decide to spend $20,000 on a brand new Kia Soul over a 2008 X5. I don’t ask how many times my microwave is going to cook food, but I do ask how do I set the timer on it without reading the manual.

sm70- why not Duesenberg? > Wobbles the Mind 10/24/2016 at 18:14

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Audi and BMW? Take that naysayers.

The rest are to be expected.

wiffleballtony > Wobbles the Mind 10/24/2016 at 18:29

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This survey is bogus. Audi at 4.

LongbowMkII > HammerheadFistpunch 10/24/2016 at 18:47

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IIRC, that number is real, just not rational.

the square root of -1 is an unreal number.

Jordan and the Slowrunner, Boomer Intensifies > sm70- why not Duesenberg? 10/24/2016 at 19:27

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At least for BMW, I would bet TFritch has other things to say about that.

Under_Score > Tripper 10/24/2016 at 21:22

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Honda’s technology and the usage of the ZF 9-speed in vehicles such as the Pilot are probably their big detriments. My mom has a 2016 CR-V, and it’s been good so far, but I don’t know about the 2017.

Smallbear wants a modern Syclone, local Maple Leafs spammer > nermal 10/25/2016 at 08:30

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This is CR. They WILL bend reliability to their will.

Smallbear wants a modern Syclone, local Maple Leafs spammer > Wobbles the Mind 10/25/2016 at 08:31

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They pretty much pick stuff at random anyway. Notice how badge-engineered stuff fits in 2 different categories.

nermal > Wobbles the Mind 10/25/2016 at 13:14

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I think it needs to be separated. If something is working as designed, but the end user just can’t figure out how to use it, then it’s simply poorly designed. On the flip side, if something breaks and stops working, then it breaks and is unreliable.

The issue is counting user error as an indicator of reliability - while it is indeed an issue, it is a different issue.